Returns & Exchanges
At TLO Outdoors, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure items are in their original, unworn condition with tags attached, and place them securely in the original packaging or a sturdy mailer.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
